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Mark O'Connell By Mark O'Connell
Editor

Help Wanted
Is the online job marketplace the solution to the technician shortage? The resumes may look good, but do the candidates have the right core values?

Jason Derby and Bill Christel
Jason Derby and Bill Christel of Advanced Waste Services
maintenance crew working on a Peterbilt truck
The sparse maintenance crew is busy getting older lease trucks ready to leave the fleet, and prepping 13 new leased Peterbilts.

RESCUED BY A MONSTER

Which brings us back to those key words: Technician. Diesel. Trailer repair. Fabrication. Maintenance. Welding.

When Christel searched the resumes on Monster.com using those words, he came up with over 100 possible job candidates. But which of those would have the unique background and attitude that are so important to Derby in his quest to build a superior maintenance program?

"We found five that we consider worthwhile prospects," says Christel. "I hope it turns into a hire situation. We're very pleased with the pool of five; we're about to start calling them in today. That's how hot an issue this is for us.

"You look at their resumes, and they look like ideal candidates: 15, 20 years' experience, plumbing, welding, they've had some plant experience as well as dealership-level truck mechanics," he says. "Those are the kind of people we want."

Derby is cautious of resumes that have been posted on the Monster.com site for more than a few months. Those candidates may have already found jobs, or they may have never been unemployed, but are perpetually fishing for something new, or more money. "That's fine, people always want to do better," says Derby. "But we want to bring people in for a career. We don't want somebody who's just out for a buck, and will go to the highest bidder."

"We never just jump at filling a spot, or getting a warm body," Christel explains. "We are being proactive in trying to find the right kind of person, and we're willing to be as patient as possible to find them. But we have a lot of things happening simultaneously, in terms of the truck wash project, taking delivery of 13 new Peterbilts, and building the maintenance shop, and the parts room…"

"And, and, and…" Derby interjects.

"And finding the right people concurrent with that," says Christel.

URGENCY AND PATIENCE

So, there is a sense of urgency to Advanced Waste Services' maintenance situation, but also a sense of patience, of waiting for just the right people to meet the company's high standards.


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